Plan Into Action
There was a lot of excitement on the Saturday morning of their first day in business. The boys talked mostly about how they were going to spend all the money they were going to make.
They had already went through a couple of sessions with dad practicing the table set up. They had also gotten practice on making lemonade from the taste tests. This all made for a rather smooth process of getting things ready.
They checked the weather and determined that on their first day they would charge $0.50 per cup. This worked to their advantage as most people would give them a dollar bill and say keep the change.
Mom was especially nervous about letting the boys be alone so dad helped them out a little and tagged along with the babies. I stayed a safe distance away so they could operate on their own but stayed close enough to intervene should the need arise. We would later purchase walkie-talkies when we felt comfortable for them to go it alone so we could check on them and they could call for help if needed.
The younger brothers' job was to stand beside the table and smile while waving at people and cars as they passed. They found this to be the best marketing they could ask for.
They did learn some hard lessons in customer service when multiple people stopped by at the same time. The boys would get flustered when people looked impatient while waiting. This caused the boys to think of better ways to serve and be more efficient. They also discovered that some people would come back the next time if they really liked the drink and felt the service was great.
We celebrated their first day in business where they made about $20 dollars by walking down to the local pizza parlor and ordering a large pepperoni pizza.